Information System in an Organization:
Top managers make strategic decisions using unstructured information, as we have discussed. Middle managers make tactical decisions using semi-structured information. Lower level managers make operational decisions using structured information, the purpose of a computer based information system is to provide managers with the appropriate kind of information to help them make decisions.
Types of Computer Based Information System:
Here we describe the following types of computer based information systems, corresponding to the three management layers and their requirements.
|
Organizational Information System |
| Transaction Processing System |
(IPS) |
Lower Level |
| Management Information System |
(MIS) |
Middle Level |
| Decisions Support System |
(DSS) |
Top Level |
| Executive Information System |
(EIS) |
| Office Automation System |
(OIS) |
All Levels of Management |
| Expert System |
(ES) |
|