Learning Objectives:
Expert support (ES) and office information system (OIS) is a sub-section of the main section basic computer science. This sub-section will enable you to answer the following questions.
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What is meant by artificial
intelligence, and what areas in
addition to Expert Systems are
included?
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The appeal of Expert Systems and how
they compare with DSS
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The component of an Expert System
and how they work together
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How an Expert System is developed?
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Potential role of the Expert System
in solving business problems
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The advantages and limitations of an
Expert System
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The different application areas
within office automation
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The role that office automation
plays in problem solving, The major
types of Office Systems found in
organizations
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Several benefits derived from
implementing Office Systems in
organization
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All about Internet
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